Choose the perfect plan for you Having trouble choosing? Please contact us for advice tailored for you.

Hosting Plan Features

CHOOSE YOUR PLAN

Bronze

$4.95/M
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Silver

$6.95/M
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best value

Gold

$14.95/M
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Platinum

$34.95/M
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Disk Space

2GB

8GB

20GB

50GB

Bandwidth

50GB

150GB

500GB

1000GB

Email Accounts

10

Unlimited

Unlimited

Unlimited

Databases

Unlimited

Unlimited

Unlimited

Unlimited

Add-on Domains

1

10

Unlimited

Unlimited

Parked Domains

5

10

Unlimited

Unlimited

Free SSL Certificate

Latest cPanel

24/7/365 Email Support

Phone Support

Mon-Fri (9-5)

Mon-Fri (9-5)

24/7

24/7

99.95% Uptime SLA

Fast Activation

Softaculous Installer

Automated Backups

DDoS Protection


$4.95/M
Buy Now

$6.95/M
Buy Now

$14.95/M
Buy Now

$34.95/M
Buy Now

Choose the perfect plan for you Having trouble choosing? Please contact us for advice tailored for you.

BRONZE
$4.95 /M
  • 2GB Disk Space
  • 50GB Bandwidth
  • 10 Email Accounts
  • Unlimited Databases
  • Latest cPanel Included
  • 1 Add-on Domain
  • 5 Parked Domains
  • Mon-Fri (9-5) Phone Support
  • Free SSL Certificate
  • 24/7 Email Support
  • 99.95% Uptime SLA
  • Fast Activation
  • Softaculous Installer
  • Automated Backups
  • DDoS Protection
SILVER
$6.95 /M
  • 8GB Disk Space
  • 150GB Bandwidth
  • Unlimited Email Accounts
  • Unlimited Databases
  • Latest cPanel Included
  • 10 Add-on Domain
  • 10 Parked Domains
  • Mon-Fri (9-5) Phone Support
  • Free SSL Certificate
  • 24/7 Email Support
  • 99.95% Uptime SLA
  • Fast Activation
  • Softaculous Installer
  • Automated Backups
  • DDoS Protection
GOLD
$14.95 /M
  • 20GB Disk Space
  • 1000GB Bandwidth
  • Unlimited Email Accounts
  • Unlimited Databases
  • Latest cPanel Included
  • Unlimited Add-on Domain
  • Unlimited Parked Domains
  • 24/7 Phone Support
  • Free SSL Certificate
  • 24/7 Email Support
  • 99.95% Uptime SLA
  • Fast Activation
  • Softaculous Installer
  • Automated Backups
  • DDoS Protection
PLATINUM
$34.95 /M
  • 50GB Disk Space
  • Unlimited Bandwidth
  • Unlimited Email Accounts
  • Unlimited Databases
  • Latest cPanel Included
  • Unlimited Add-on Domain
  • Unlimited Parked Domains
  • 24/7 Phone Support
  • Free SSL Certificate
  • 24/7 Email Support
  • 99.95% Uptime SLA
  • Fast Activation
  • Softaculous Installer
  • Automated Backups
  • DDoS Protection

All our plans include

Instant
Activation
Unlimited
Database
1-click
install apps
99.9% Uptime
Guarantee
easy-to-use
control panel
DDoS
Protection
Free SSL
Certificate
cPanel Website
Transfer
30 Day
Money Back
24/7/365
Premium Support

Instant activation – Our system will automatically setup new services for existing customers. No matter what time you place your order.

Unlimited Databases – Have all the MySQL databases you need. Our MySQL servers are configured for the fastest possible query execution.

1-Click Install Apps – We provide the Softaculous script installer to make installing your favorite CMS, blog or forum effortless.

99.95% Uptime Guarantee – Prompt Web Hosting offers a 99.95% uptime SLA guarantee! We have the policies in place to ensure our promise is reached, our track record says it all.

Easy-to-use Control Panel – We offer cPanel on all hosting accounts. cPanel gives you full control of your hosting account including emails, files, DNS, databases, etc.

DDoS Protection – Unfortunately denial of service attacks are a reality that cannot be ignored. We use Arbor Networks to help mitigate any malicious attack.

SSL Certificates – SSL certificates give your customers piece of mind that any information they provide to you through your website is protected and cannot be hijacked.

Free cPanel website transfer – No need to manually copy over files and spend hours setting up email addresses, let us do it for you! We can transfer over your website, databases and email addresses.

30 Day Money Back Guarantee – We believe strongly in the level of quality we provide, but if you want to cancel for any reason we offer a no questions asked refund for hosting payments.

24/7/365 Premium Support – All our clients automatically receive 24/7 email, phone and live chat technical support. We are here day and night to help you get the most from your hosting.

what our customers say

FAQ - You have questions? We have answers!

What name servers do I use for Prompt?

The name servers as listed below and are also included in your service ‘welcome email’:

ns1.promptwebhosting.com.au
ns2.promptwebhosting.com.au
ns3.promptwebhosting.com.au

How often do you backup?

We backup twice a day and keep 10 days of backups.

How many sites can I setup on your plans?

It depends on how busy and complicated your websites are. As a general rule the Bronze and Silver plans are more suited to a single website. Gold and Platinum accounts can support multiple sites. You can upgrade/downgrade at any time.

How can I get my website migrated to Prompt?

We offer free cPanel migration. Once you have registered with us the migration will follow a process similar to this:

  1. You create a support ticket requesting the transfer and providing the username and password of your previous cPanel account.
  2. We login and assess your account and the best course of action.
  3. We confirm a migration plan with you including a suggested time.
  4. You approve the migration.
  5. At the time selected we migrate your account.
  6. We test the migrated site.
  7. We change the name servers of your domain so it points to Prompt.

We promise to help you along the way and to reduce any impact of downtime.

What payment methods do you take?

We accept bank transfer, PayPal and credit card (VISA and Mastercard). Sorry no AMEX yet. The BSB and account number for bank transfers are listed on your invoice.

Do you charge a backup restoration fee?

Yes we will charge $19.95 to restore your account from our offsite backups.

How can I upgrade my account?

You can upgrade or downgrade at any time. Extra credit or any shortfall will be calculated on a prorated basis.

Just open a sales ticket inside the client area and a plan change order will be raised for you.

Can I have SSH access?

Not on our shared hosting plans. Almost all functionality you would be using SSH for is available via the cPanel File Manager. You have full root SSH with our VPS plans.

I cannot connect to my website or cPanel, what can I do?

Our servers use what is known as a firewall to protect against malicious activity. Sometimes if you have to many failed password attempts to our server your computer IP address will be blocked. This will mean your website and cPanel will not be available to your computer for a period of time.

To release that blockage, follow the instructions found here.

I cannot remember my password, what should I do?

Login to the client area and request your cPanel password be reset.

If you cannot remember your password to the client area, use the forgotten password feature to get a temporary password emailed to you.